Jesse Cannon-Wallace

Month: November 2015

Mercedes-Benz Comparison: 2015 GLK350 vs. 2016 GLC300

The all-new GLC300 is scheduled to arrive in December! One dropped by today and someone happened to park a GLK next to it! I thought it was the perfect opportunity to so a side-by-side comparison. The new GLC is the direct replacement for the outgoing GLK. The new nomenclature tells

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Driven to Delight – A Mercedes-Benz USA Book!

From the author of similar books about The Ritz-Carlton, Zappos and Starbucks comes a new case study of how MBUSA has shifted focus from just “The Best or Nothing” in engineering to also “Driven to Delight” for the customer experience. Someone called me “a company girl” the other day so obviously I have

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Bertie’s European Delivery Photo Book!

I had forgotten to make a photobook for Bertie after our European Adventure! I finished it last night and ordered it from Shutterfly.com. For $30 I uploaded 30 pictures, picked the layout and they’ll send me a lovely softcover book of my road trip. Makes a great holiday gift! Click

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What Do I Do If I am Over Miles in My Lease?

Today is the One Year Anniversary of when I got my new car! I generally lease for 36 months with 12,000 miles a year. As you can see, I am a little over on my miles. People frequently ask me what to do when they are over miles so I

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Jesse Cannon-Wallace

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