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Jeremy wanted a very specific Mercedes-AMG C63 so we had to place the order and wait for it to be custom built. He wasn’t sure he could wait…but he ended up happy that he did!
His Review from Cars.com:
I have purchased many cars over the years and I must say that this was the absolute BEST experience ever! Jesse Cannon-Wallace was my sales rep (highly recommend her!). She exceeded every one of my expectations. From the way she handled the test drive to the custom order process to the price negotiation and finally to the delivery of the car – it was all flawless. It was almost surreal because I had never experienced a buying experience quite like this. It should always be this easy, but never is. I honestly can’t think of any issues encountered in the entire process.
The one thing that stood out most was the level of customer service that she provided. I custom ordered my car so it took 3 long months. Not one time did I have to contact her for an update. She consistently gave me updates down to the day it arrived. I can’t put into words how much that meant to me as my past experience with other dealers was quite the opposite.
I know this review sounds a bit over the top in relation to my kudos to Jesse and Atlanta Classic Cars, but I will say with complete conviction that this was the very best buying experience I have ever had!
Wendy was referred to Atlanta Classic Cars by her Realtor as she was moving to Atlanta from Chicago, having not owned a car for many years!
“I drove home scared out of my wits on August 6, 2015 and promptly left the car in my condo parking space for 3 weeks until my sister who lives in Macon said you have to come and visit me! So, I bravely got into the car on a Saturday afternoon with my dog Niko by my side and drove the 1-1/2 hours to Macon! I was so proud of myself.
It took me about 2 months to get up the nerve to drive to work from Midtown to downtown (only 10 minutes door to door) but now I drive every day and even drop one of my colleagues off at her apartment every night on my way home. I feel a sense of freedom I had forgotten I felt after 15 years of not driving – it is awesome!
You are a patient and special woman. You took the time to let me practice driving again in the parking lot near the dealership until I felt comfortable enough to drive home. You checked on me that very day to make sure I got home safely and I did…PHEW! You then have consistently reached out to me to check on how I was enjoying living in Atlanta and assured me you were there for me if I needed anything. That kind of personalized customer service is very rare in our world today.
I have been in the hotel business for 33 years and understand the high expectations our guests demand from us. You more than exceeded my expectations of customer care and made an otherwise scary prospect of buying (and driving a car) after 15 years without one very comfortable. I was in a seminar recently where we were asked to describe what kind of car we would be. I said a Lunar Blue Mercedes C250 – classy and a bit sassy! Thank you Jesse! With much appreciation and admiration, Wendy Parker”
Thank you Wendy! It was a pleasure!
I grew up in E-Class wagons. We called them the “cool bus” and fought like crazy over the way back. I’ve always thought it was a shame that wagons are not more popular in the US. There are however a few devotees out there!
For example, Greg from Texas, contacted me before he ordered the beautiful Indigo Blue E350 pictured above. He was going all out with the features and an unseen color combination. I advised him to hold out for exactly what he wanted rather than settling for what was available on the lot and he is very happy with the result. You can read his very detailed options summary on the MB World Forums.
Autoweek also tested the 2014 E350 wagon recently and said things like “Thirty-something years later, this remains darn near the perfect car. The single car one would need for 99 percent of life’s needs.” You can read the full article at Autoweek online. I can hardly wait to see one in Cardinal red!
And what better testimonial than a guy who does a lot of miles over a very short period of time!
Call me! Let’s order a wagon!
I took a little roadtrip this morning to deliver a 2013 Mercedes-Benz SL550 to Oconee County, Georgia!
Don’t they look happy to have a new car? And what a gorgeous car it is! I especially enjoyed the Driver Assistance Package while cruising the back roads of Georgia. The Distronic PLUS made is such a relaxing drive and the Active Lane Keeping Assist corrected me a couple of times when I took my eyes off of the road. Also impressive was the mileage…429 horsepower should not get over 27 mpg!
The return trip was in a 2005 Mercedes-Benz SLK350. This car has always had excellent go-cart handling and with more than 80,000 miles on the odometer it was still tight and responsive.
It was a great day for a couple of great roadsters!
I don’t buy cars very often and tend to over-analyze the situation, when I do. I had been looking around, looking under the hood, and kicking tires at all major dealership of decent cars and finally showed up at Atlanta Classic Cars facility where I was introduced to Jesse. I like salespeople who know their stuff and can answer questions in detail and over the course of next couple days I posed all kind of queries and test drove all models, even the ones I knew I could not perhaps afford. Jesse was very patient and knowledgeable and helped me find a car that fits my needs perfectly.
Yesterday I took a little road trip in a 2012 Merceded-Benz C250 courtesy car. I drove from Atlanta, GA to Columbus, GA and back before noon using about half a tank of fuel. There was heavy traffic in Atlanta that slowed me down a little but the C250 was a great vehicle for this trip – Fun to drive, plenty of space and the fuel economy was impressive! The 2012 C250 is officially rated at 31 mpg on the highway but I was able to do even better!
This beauty will be retired from our courtesy car fleet in about a year but Atlanta Classic Cars has a great selection of Certified Pre-Owned C-Classes available now. Let me know if something catches your eye!
All I can say is WOW! I have purchased 3 new Mercedes-Benz automobiles previously, but this fourth one was a very special car buying experience!
I was in the market for a new car so I called my very dear friend Kim Cates. Kim and I became friends when I had my car serviced at Atlanta Classic Car before moving to Jacksonville, Florida. She always provided first class service.
Kim put me in touch with Jesse Cannon-Wallace. After speaking with Jesse by phone, she went right to work finding me the right car and the best financing. Within 30 minutes she called me back and asked me to select the exact vehicle I wanted to purchase.
I flew from Jacksonville to pick up my new car a few days later. I was met at the door by Jesse with a big smile! She offered a test drive and began demonstrating all the great features of my new car. She was gracious enough to add a stop at Fryes to purchase the iPhone 5 adaptor so I could connect my phone to the car. We arrived a little before the store opened and she respected my time by using the opportunity to complete the demonstration.
When we returned to the dealership, Jesse introduced me to Eric Palmsteen, Business Manager, to sign the paperwork. Eric went above and beyond to secure incredible financing for me. Additionally, he was so organized that it took just a few minutes to complete the transaction.
Thanks to Kim, Jesse and Eric, there is absolutely nothing more I could have expected or desired from a car buying experience. I’ve raved about my experience so much that friends in Florida plan to purchase their next vehicle from Atlanta Classic Cars! I strongly encourage anyone in the market for a new vehicle or needs service for a Mercedes-Benz to contact the amazing team at Atlanta Classic Cars! I look forward to buying all my future cars from them.
Oh, did I mention how much I love my new Mercedes? By far it’s the best of the four.
Thank you Bill – It was a pleasure!
I went on a holiday roadtrip in my new 2013 Mercedes-Benz E350! It was cold, snowy, windy and rainy but the car did a great job! I felt safe and warm the whole time. My fuel economy is a little bit down from past trips but I think that was due to the rough weather and a very full trunk of presents!
In other fuel economy news, a 2012 E350 bluetec purchased here about a year ago is getting 40 mpg! Thanks for sharing Hunter!
The lease on my 2011 E350 is up this month so I took it out for one last road trip! 5 days, more than 1800 miles and a little bit of mud later we are back in Georgia. The E350 averaged nearly 26 mpg in mixed driving – about 1500 highway and another 300 in town. I am still impressed with the comfort, handling and good looks of this vehicle. I might miss it a little when I turn it in!
Mindy Green, proprietor of Wolfgang’s Restaurant & Wine Bistro in Highlands, North Carolina, wanted to share her good experience with Atlanta Classic Cars, the European Delivery Program and her wagon named Lizzie!
I bought my first Mercedes from another dealership. My husband bought his from Atlanta Classic so I started to bring my in for service there. They did such an incredible job that when I got my new Mercedes I bought from Atlanta Classic. We did not even go to any other dealership to look. My husband did a European delivery and we liked it so much we did it with my car. Jesse is our sales rep and she has been incredible to work with. Not only did she keep us up to date while buying, I can still call her with questions and she helps me. My service rep Kim is also incredible. She knows what she is doing!!!! I highly recommend this dealership for all you car needs!!!