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Topic: Owner Resources
Setting the Clock in Your Mercedes-Benz – Now in Korean and Chinese!

I have posted videos about setting your clock for years! It’s pretty easy at this point.

  • Settings
  • Time
  • Daylight Savings

But this year a few of my colleagues made videos and I love them. Thank you to Dong and Daniel!

In Korean:

In Chinese:

Mercedes-Benz Lease Turn-In Inspection Phone Number

It has been a few years since Mercedes-Benz asked us to have cars inspected before the end of the lease. Well, it’s back!

Here is the number: 800 873 5471

Simply call, make an appointment for them to come by your home or office, and then you are ready to turn it in!

Here is a link to FAQ’s about the First Class Finish.

Mercedes-Benz Trunk Stuck? Why Your Trunk is Locked!

mercedes trunk stuck

This has come up a few times recently so I thought I would highlight the issue.

Most Mercedes-Benz sedans now have a switch in the glove box to lock the trunk. When this is slid to the locked position the trunk will not open with the key, the handle or the door switch. It is not broken!

The idea is that you can then manually lock the glove box with the blade key, take that with you and now a valet/child/spouse can’t access these areas.

Hope that helps!

Low Fuel in Your Mercedes-Benz – How to Tell!

Mercedes Fuel Notifications

I was driving a GLA loaner car the other day when the fuel light came on…in three places! And then I had to back up to a different pump after I had opened the fuel door and got a handy warning about that too! I can’t imagine how anyone could run out of gas with all of this notification.

Also, notice how the warnings have a little arrow to remind me about where the fuel door is located. I had forgotten that it was on the drivers’ side on the GLA/CLA. Handy!

Homelink Programming in the 2017 Mercedes-Benz E300

The 2017 E300 is the first car in a few years with a different Homelink system. Here is what worked for me.

2017 E300 Homelink Programming

Step One: Hold one of the buttons on the bottom of the Mirror (1,2, or 3). Light flashes.

Step Two: At the same time, hold The Button You Want to Program on the remote. Light flashes quickly.

Now your mirror is programmed but you must teach the garage about it. (Love this guy!)

Learn ButtonStep Three: Press then release the Learn Button on the Head Unit of your Garage Door Opener. He’s pointing at it.

Step Four: Press and then release the button on the mirror that you programmed (1, 2, or 3). It might work! If not, press and release again. My garage works on the third try.

You did it! Nice work!

Note: There is a know issue with the 2017 E300 not holding the code. If this happens to you, take it to the service department and ask them to “Add the Operational Codes.” The notice was posted to dealers on June 30th, 2016 and takes less than 30 minutes to update in the car.

(Thanks to Chris in SC for helping me solve this mystery!)

Ordering a Mercedes-Benz – Worth the Wait!

I have had a bunch of orders arrive this month and they looked great! Without exception the new owners are thrilled to have a vehicle that is exactly what they wanted and unique in the marketplace. The customers waited between 60 days to 8 months for these masterpieces!

2016 GLC300 – Black with Espresso Brown Leather

Black GLC300

Espresso Brown Leather

2017 GLS550 – Palladium with designo Espresso Brown Leather

Palladium GLS550 designo Espresso Brown

2016 AMG GTS – Mars Red with Black Dinamica and Red Accents

GTS Mars Red AMG GTS Dinamica

Don’t settle for something you don’t love! If you have a strong vision for your new car I can make it happen

GLK Survives a Hail Storm!

A client of mine in South Carolina sent me this testimonial recently:

Mercedes GLK

“We had one heck of a hail storm here yesterday evening. My GLK was parked outside with one of the other members of the white Mercedes club (that’s what you call it when everyone in the family has a white Mercedes), and there was a Chevy and a Honda on either side of us when it hit. Once the sky cleared, the Chevy was as dimpled as a golf ball, and the Honda took a few dents too, but both of the Mercedes were unharmed!”

Mercedes are just built of better stuff!

Ordering a New Mercedes-Benz – It’s Easy!

Fresh Cars

There are lots of ways to buy a new Mercedes-Benz and one of my favorites is custom ordering! In 60-120 days you can have the car of your dreams.

People often ask if there is an extra charge. There is NO Charge to custom order your new Mercedes-Benz!

There are lots of ways to order.

Possibility One: Use the Build Your Own section at MBUSA.com and then e-mail it to your salesperson. They can order the car just like you want it and keep you informed as it progresses.

Possibility Two: Go to the dealership, like something there and figure out what changes you would make to LOVE it! Maybe there is a designo interior that speaks to your heart. Perhaps you’ve been waiting for CarPlay or another technology to arrive. There are lots of little tweaks that can make a vehicle special.

Possibility Three: Be First! You can order a car that has not yet been released. Right now we are ordering C-Coupes, S-Class cabriolets, and 2017 E-Classes. I know you haven’t seen the car in person yet, but you know you’re going to love it. Why not order early and have your perfect vehicle arrive when it is first released for sale?

So, you don’t have to settle for what is at the dealership. I would be happy to custom order the Mercedes-Benz of your dreams!

Mercedes-Benz at the 2016 Atlanta Auto Show!

I went, I saw, I was impressed!

Multi Contour Seats Not Working? Possible Fix!

A client called to say that his Drive Dynamic Multi Contour Seats only worked sometimes. The drivers’ seat would work for a while, the passenger seat would work for a while but neither would work consistently.

After a little fiddling and some road testing I figured out that when the side bolsters were manually inflated over level 6 it prevented the bolsters from inflating around corners! Interesting!

I fixed it!

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