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Topic: Owner Resources
Mercedes-Benz European Delivery Program – Center of Excellence Delivery

Sindelfingen mercedes

On my most recent European Delivery adventure I picked up a 2015 Mercedes-Benz S550 coupe. This vehicle is just one of a handful of vehicles (AMG and S-Class) that qualifies for a special Center of Excellence Delivery experience! The CoE is in the same building as the standard pick-up but offers a few extras…

First, your new car is unveiled to you by your personal guide in a secluded section of the building! This guide will spend as much time as you would like going over the features of the vehicle and helping you prepare for your trip. He helped us enter several navigation destinations, arrange the luggage and then personally pulled the vehicle outside for departure!

mercedes restaurantSecond, amazing food! The Center of Excellence service a gorgeous four course lunch in one of the showrooms while you take in the beauty of the surrounding vehicles. There were several other couples and families taking delivery at the same time but it felt like we had the place to ourselves. They were also able to quickly provide a vegetarian option even though it was not on the menu.

Finally, because it is in the same building as the standard deliveries you can still take pictures with the giant star, take the factory tour and shop in the gift shop. It is special, but not entirely separate from the standard experience.

When arranging your European Delivery of an AMG or S-Class your salesperson must make a special request for the Center of Excellence. There are a limited number available each day so requesting early is important.

I can personally handle your European Delivery experience wherever you live in the country. Call me!

Summer Entry with your Mercedes-Benz SmartKey!

This is a great way to let the hot air out of your car before you get in or roll up the windows after you have gotten out.

Unlock = Open

Lock = Close

Changing the Battery in Your Mercedes-Benz SmartKey – I’m on YouTube!

I posted this video on my Facebook page the other day and lots and lots of people watched it. So, I went ahead and posted it on my YouTube Channel. You didn’t know I had a YouTube channel? That’s because I have never uploaded a video there before! So, now you have another place to follow me. Please visit my YouTube channel and Subscribe. I will do my best to start posting useful videos!

Mercedes-Benz First Class Wheel & Tire Protection

mercedes curb damage

This wheel was destroyed by a very deep pothole. It broke the rim, flattened the tire and made it impossible for a new tire to seal properly. Mercedes-Benz First Class Wheel & Tire Protection replaced them both at no charge!

Wheel & Tire, as we commonly refer to it, is just one of many protection plans that Mercedes-Benz Financial Services offers to our customers. You do not have to lease or finance to take advance of these products. As a salesperson it is important to me that my customers have the coverage that matters to them. A flat tire in your new car is sad…but getting it fixed at no charge is helpful. Your teenager curbing two wheels is sad…but getting it touched up at no charge is awesome!

I have countless stories of customers who would have been out thousands of dollars if they had not purchased Wheel & Tire. And I have plenty of customers that just have the curb rash touched up at no charge every time they are in the neighborhood. There are lots of benefits!

Ask your local finance manager about Wheel & Tire Protection Plus as well as the other products from Mercedes-Benz Financial!

Model Year 2016 Mercedes-Benz New Nomenclature

Mercedes Nomenclature

Does this help?

For Model Year 2016 Mercedes-Benz is renaming/reorganizing some of our models. If you think of the C/E/S as the building blocks and then the GL as a prefix for SUVs, SL as a prefix for roadsters and CL as a prefix for coupes, I think it makes sense!

My chart isn’t perfect. I left out the S-Coupe and E-Coupe that are staying the same. Also, the B-Class is a strange case and doesn’t fit here. It is a work in progress! We’ll get it eventually.

Benzblogger Joins Facebook! Like Me!

Mercedes facebook

I know that I am 10 years late to the party, but I finally joined Facebook!  I thought it would be an easy way for clients and Mercedes fans to connect with me as well as keep up with shorter updates.

www.facebook.com/benzblogger

Please look me up, like my page, share with your other friends!

Mercedes-Benz Keyless-GO SmartKey – On and Off!

Mercedes-Benz Keyless Go

Keyless-GO is an option built into your SmartKey. If the car senses the key, it will allow you to open the doors, start the car and lock the doors with the touch of your hand. This extra capability can drain the small battery in the key more quickly than you might like. To combat that battery drain it is now possible to turn off the Keyless-Go functionality of your key!

2015 vehicles (and possibly replacement keys ordered now):

  1. Press Lock
  2. With 2 seconds, double click lock

Now the indicated (and photo enhanced) LED on the key will flash twice quickly and once longer to indicate that the Keyless-GO functionality is turned off. This is a good idea for your spare key so it doesn’t have a dead battery when you need it, or if you are taking your key on a long vacation.

To reactivate, simply press unlock on the key.

Go ahead, try it. Be a Mercedes expert!

Mercedes-Benz Gifts – Start Your Holiday Shopping Online!

Are you looking for the perfect gift for the Mercedes-Benz enthusiast in your life? Check out The Collection online and stock up!

New Names for Mercedes-Benz Vehicles

Naming a Mercedes-Benz is a complicated matter involving tradition, prestige and trademarks. Sometimes an old classic is removed and replaced with something that fits better with the current line-up. Well, that is going to happen in a big way over the next few years!

The goal is to center the model designations around the 5 core models – A, B, C, E, and S. SUVs will start with GL and then add the core model designation that tells you how it lines up. The Coupes and Roadsters get a similar system using the CL and SL pre-fixes.

  • A Sedan – GLA SUV – CLA Coupe
  • C Sedan – GLC SUV – SLC Roadster (formerly GLK and SLK)
  • E Sedan – GLE SUV – GLE Coupe coming in 2016
  • S Sedan – GLS SUV – CLS Coupe – SL Roadster (formerly the GL SUV)

Get it? I think it will take me a while to remember the new names and I know I’ll be calling it the ML for years!

Also, we are shortening the engine designations:

  • d for diesel
  • e for electric
  • f for fuel cell
  • h for hybrid

There is going to be so much extra room on the trunk!

Setting the Clock in Your Mercedes-Benz!

Don’t wait 6 months for the clock to be right again! You can visit the How-to-Video section at MBUSA.com to get specific directions for setting the clock in your Mercedes-Benz!

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