The good news keeps coming for the Atlanta Classic Cars service department! The 2009 J.D. Power Customer Satisfaction Index has ranked us 34th out of 335 Mercedes-Benz Dealerships in the US so far this year! It is great for a large dealership like us to break the top 10%.

We were ranked in the following categories. Scores are out of a possible 1000 points.
Overall CSI Index : 919
Service Initiation: 916
Service Advisor: 925
Service Facility: 923
Vehicle Pickup: 911
Service Quality: 918

Mercedes-Benz as a whole has moved up 31 points over 2008, to place 12th in the overall manufacturer rankings. Our goal is to be back at the top of the charts as soon as possible!

Our 2009 SL65 Black Series is now available for sale! This car arrived at the dealership earlier this month and is ready for delivery! It is stunning! The pictures do not do it justice. It seems to be about as wide as it is long – the fender flares are mind boggling! The interior is gorgeous with the contrast stitching and special gauges. It also sounds phenomenal!

Black with Black Interior – MSRP $304,350.

You can view more photos in my previous post from when the SL65 Black was first announced.

The first round of the U.S. competition was completed in March 2009. This round of the competition consisted of a very intense and comprehensive online test, and the 632 dealership employees who emerged with the highest scores were determined as round one winners! These winners represent the top 10% of technicians and service advisors.

Atlanta Classic Cars is very proud to offer our clients the best possible service from the time of the sale through the whole ownership experience. If you haven’t serviced with us before, it is worth the trip!

Most of these models have had some major upgrades in the last few years so they will only receive relatively minor changes for 2010.

New on the 2010 CLS:
P15 – AMG Wheel and Sound Enhancement Package
– 19″ AMG twin 5-spoke forged light alloy wheels
– AMG high-end surround sound system with 12 studio loudspeakers, ICEpower amplifiers and 705 watt output
New paint: Palladium Silver
Pewter Paint deleted

New on the 2010 SL:
Standard Bluetooth – no adaptor required
Direct-steer system

New on the 2010 GL:
GL320 Bluetec renamed GL350 Bluetec
Palladium Silver Paint is in, Pewter is out
Ventilated front seats now available in GL450 with Appearance package
Redesigned seat materials with piping

New on the 2010 R:
R320 Bluetec renames R350 Bluetec
Palladium Silver Paint is in, Pewter is out
7-seat option removed from Premium 1 – now stand alone option

New on the 2010 G:
Bluetooth connectivity and voice control
Rear park assist
Stainless steel grille guard in chrome
New paint: Palladium Silver

New front and rear bumpers, front (Bi-Xenon) and rear (LED) lights, grille, mirrors, exhaust, and wheels
New Paint Colors: Diamond White, Palladium Silver
Enhanced wood trim and door coverings
New seat structure and stitch patterns
Enhanced instrument cluster display
New 19″ and 20″ wheels (optional)
New Direct-steer system
Reduced noise, vibration, harshness
New multi-color ambient lighting

Enhanced COMAND system, including:
Bluetooth interface for hands-free calling
HD Digital Radio®
Gracenote® media database
In-dash SD memory card reader
Media interface (iPod, auxiliary input jack, USB)

Enhanced voice control for audio, telephone, and navigation
New Attention Assist driver drowsiness monitor
Enhanced PRE-SAFE® system
New child rear door safety locks
New Adaptive Highbeam Assist system (P1 Package)
New Driving Assistance Package, including Lane Keeping Assist (standard on S600 and S65)
New Night View Assist PLUS with pedestrian detection (optional)
New PARKTRONIC with Parking Guidance
DISTRONIC PLUS (with PRE-SAFE® Brake)
Blind spot assist
Lane Keeping Assist

Sport Package plus one (standard on S600, S63 and S65)
Sport bodystyling (front and rear bumpers, side skirts)
20″ AMG 5-spoke wheels with all-season tires
Dual chrome exhausts

Rear Seat Entertainment Package (standard on S600 and S65)
Rear seat video system (dual-source DVD with wireless headphones)
Two remote controls

S400 Hybrid Added to Line-up
3.5L V6 Mild-hybrid
AIRMATIC air suspension with
Adaptive Damping System (ADS II)
Heated14-way power adjustable front seats with pneumatic lumbar support
Dark Burl Walnut wood trim
Nappa leather steering wheel

There are some new colors coming for the 2010 E-Class. I haven’t yet seen them in person yet but I was able to get the official paint chips from Mercedes-Benz. Quartz Blue will be available on the Sedan and Coupe. Pearl Beige is for the sedan only. The Natural Beige/Black interior is a Full Leather option available on the Sport Sedan only.

230 Quartz Blue

794 Pearl Beige

264 Natural Beige/Black Full Leather Interior