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Month: April 2009
JD Power Customer Satisfaction Service Results at Atlanta Classic Cars

The good news keeps coming for the Atlanta Classic Cars service department! The 2009 J.D. Power Customer Satisfaction Index has ranked us 34th out of 335 Mercedes-Benz Dealerships in the US so far this year! It is great for a large dealership like us to break the top 10%.

We were ranked in the following categories. Scores are out of a possible 1000 points.
Overall CSI Index : 919
Service Initiation: 916
Service Advisor: 925
Service Facility: 923
Vehicle Pickup: 911
Service Quality: 918

Mercedes-Benz as a whole has moved up 31 points over 2008, to place 12th in the overall manufacturer rankings. Our goal is to be back at the top of the charts as soon as possible!

2009 SL65 Black Series Available for Sale at Atlanta Classic Cars

Our 2009 SL65 Black Series is now available for sale! This car arrived at the dealership earlier this month and is ready for delivery! It is stunning! The pictures do not do it justice. It seems to be about as wide as it is long – the fender flares are mind boggling! The interior is gorgeous with the contrast stitching and special gauges. It also sounds phenomenal!

Black with Black Interior – MSRP $304,350.

You can view more photos in my previous post from when the SL65 Black was first announced.

Mercedes-Benz Stars of Service Champions – Four Winners at Atlanta Classic Cars!

Atlanta Classic Cars Service Department

Joe Carpenter, Al Macaulay, Troy Metts and Bob Padovano of the Atlanta Classic Cars service department were named as round one winners in the competition to find the Best of the Best in Mercedes-Benz Service.

The first round of the U.S. competition was completed in March 2009. This round of the competition consisted of a very intense and comprehensive online test, and the 632 dealership employees who emerged with the highest scores were determined as round one winners! These winners represent the top 10% of technicians and service advisors.

Atlanta Classic Cars is very proud to offer our clients the best possible service from the time of the sale through the whole ownership experience. If you haven’t serviced with us before, it is worth the trip!

2010 Mercedes-Benz Model Year Changes CLS, CL, SL, GL, R, SLK, G

Most of these models have had some major upgrades in the last few years so they will only receive relatively minor changes for 2010.

New on the 2010 CLS:
P15 – AMG Wheel and Sound Enhancement Package
– 19″ AMG twin 5-spoke forged light alloy wheels
– AMG high-end surround sound system with 12 studio loudspeakers, ICEpower amplifiers and 705 watt output
New paint: Palladium Silver
Pewter Paint deleted

 2010 Mercedes CL-Class

New on the 2010 CL:
New Direct-steer system
Improved selection of Sport mode for transmission and suspension
New mirrors with arrow-shaped LED indicators
New paint: Palladium Silver
New multi-color ambient lighting
New Night View Assist PLUS with pedestrian detection
New Active Body Control (ABC) with crosswind stabilization
Advanced Tire Pressure Monitoring system
Rear view camera (P2 Package)
Standard Bluetooth – no adaptor required
Sport Package PLUS one
– Sport bodystyling (front and rear bumpers, side skirts)
– 20″ AMG 5-spoke wheels with all-season tires

New on the 2010 SL:
Standard Bluetooth – no adaptor required
Direct-steer system

New on the 2010 GL:
GL320 Bluetec renamed GL350 Bluetec
Palladium Silver Paint is in, Pewter is out
Ventilated front seats now available in GL450 with Appearance package
Redesigned seat materials with piping

New on the 2010 R:
R320 Bluetec renames R350 Bluetec
Palladium Silver Paint is in, Pewter is out
7-seat option removed from Premium 1 – now stand alone option

 Mercedes-Benz 2010 SLK-Class

New on the 2010 SLK:
New 17″ twin 5-spoke wheels for SLK300
Diamond White Edition SLK300 gets 18″ AMG two-tone wheels
New color: 230 Indigolith blue (really Mercedes? Indigolith?)

New on the 2010 G:
Bluetooth connectivity and voice control
Rear park assist
Stainless steel grille guard in chrome
New paint: Palladium Silver

2010 Mercedes E-Class Coupe – Testing Video

2010 Mercedes-Benz S550, S600, S63 AMG and S400 Hybrid – Colors, Packages and Options

Mercedes-Benz S400 Hybrid Interior

Here is the information from the preliminary Dealer Ordering Guide for the 2010 S-Class. This is a preliminary version and is subject to change at any point. Pricing has not been announced.

New front and rear bumpers, front (Bi-Xenon) and rear (LED) lights, grille, mirrors, exhaust, and wheels
New Paint Colors: Diamond White, Palladium Silver
Enhanced wood trim and door coverings
New seat structure and stitch patterns
Enhanced instrument cluster display
New 19″ and 20″ wheels (optional)
New Direct-steer system
Reduced noise, vibration, harshness
New multi-color ambient lighting

Enhanced COMAND system, including:
Bluetooth interface for hands-free calling
HD Digital Radio®
Gracenote® media database
In-dash SD memory card reader
Media interface (iPod, auxiliary input jack, USB)

Enhanced voice control for audio, telephone, and navigation
New Attention Assist driver drowsiness monitor
Enhanced PRE-SAFE® system
New child rear door safety locks
New Adaptive Highbeam Assist system (P1 Package)
New Driving Assistance Package, including Lane Keeping Assist (standard on S600 and S65)
New Night View Assist PLUS with pedestrian detection (optional)
New PARKTRONIC with Parking Guidance
DISTRONIC PLUS (with PRE-SAFE® Brake)
Blind spot assist
Lane Keeping Assist

Sport Package plus one (standard on S600, S63 and S65)
Sport bodystyling (front and rear bumpers, side skirts)
20″ AMG 5-spoke wheels with all-season tires
Dual chrome exhausts

Rear Seat Entertainment Package (standard on S600 and S65)
Rear seat video system (dual-source DVD with wireless headphones)
Two remote controls

S400 Hybrid Added to Line-up
3.5L V6 Mild-hybrid
AIRMATIC air suspension with
Adaptive Damping System (ADS II)
Heated14-way power adjustable front seats with pneumatic lumbar support
Dark Burl Walnut wood trim
Nappa leather steering wheel

2010 E-Class Sedan and Coupe – New Colors – Quartz Blue, Pearl Beige and Natural Beige/Black

There are some new colors coming for the 2010 E-Class. I haven’t yet seen them in person yet but I was able to get the official paint chips from Mercedes-Benz. Quartz Blue will be available on the Sedan and Coupe. Pearl Beige is for the sedan only. The Natural Beige/Black interior is a Full Leather option available on the Sport Sedan only.

 Mercedes Quartz Blue 230
230 Quartz Blue

 Mercedes Pearl Beige 794
794 Pearl Beige

 Mercedes Natural Beige Black 264
264 Natural Beige/Black Full Leather Interior

Mercedes S400 Hybrid Technology Video

The Mercedes-Benz UMI System for C and GLK – Navigation Function

I get more questions about the UMI system for the C-Class and GLK-Class than any other technology Mercedes makes right now! It seems like I am the only one who has had a chance to try it out in person. This post focuses on the navigation functions and display screens as the other 4 areas of the UMI are pretty easy to understand. Just scroll through the slideshow and I hope you find this informative!


I had written another post about the UMI system and the most commonly asked questions are:
How much?
Factory Installed, VPC installed and Dealer Installed are all different prices. Consult your local dealer for the best info. Dealer Installed here is about $1850.
Will it work in Canada/Nigeria/Dubai?
I don’t think so. You’ll need to ask the local dealer if the software is available.
What is the part number?
A204 870 5996 – But please verify with your local dealer.
Does it work?
It is a little slower than the navigation that is part of the Multimedia package but it is the same, if not newer, information. Works just fine.
Mercedes-Benz at the New York Auto Show

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