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Mercedes-Benz USA has posted several short films, featuring real Mercedes-Benz owners who walked away from serious accidents thanks to their vehicles. These owners are just some of the hundreds that regularly contact Mercedes-Benz with wonderful stories of survival and perspective.
I’ve heard many similar stories firsthand as clients of our collision center come in to purchase their next Mercedes-Benz. It is absolutely amazing how these cars can absorb and deflect energy to keep the occupants safe!
You can view all of the videos and even submit your own story here. If you are the type to cry at Hallmark commercials I wouldn’t watch these at work!
Last week I drove my 2007 ML320 CDI to Illinois for a family visit. It was a great trip and I thought I would share the achievements of the ML.
Fuel Economy: 24.2 mpg cruising at 75 mph on the way there. I filled up in Atlanta and could have made it all the way to Champaign on a single tank! I did fill up in Tennessee when I stopped for lunch…just because the prices were pretty good.
Cargo Capacity: The ML is officially listed at 72.4 cubic feet with the second row folded flat. For the return trip that turned out to be just enough room for 2 suitcases and a baby pool full of hostas!
As always, I highly recommend our diesels for their outstanding fuel economy, passenger comfort and environmental friendliness!
Thanks for helping me acquire my second Mercedes-Benz! Since I had to order the E550 coupe, I honestly didn’t know what to expect. You were very helpful in guiding my decision process around the right options in the car and my expectations were exceeded. Also, during the process of waiting for the car to arrive you were very good about communicating the steps in the process and thus keeping me informed.
You won my business away from Audi and BMW, as I had considered the S5 and the 335i. Besides the fact that the E550 coupe is an incredible car, I feel confident knowing that Atlanta Classic Cars stands confidently behind it. The car represents a huge technological leap and excellence in performance and luxury. Two of my favorite things about the car (and my friends have noted this as well) is how smooth and quiet the car is. The technology is incredible – I’m really impressed with the automatic brights, the backup camera, and the seamless audio/phone integration and the navigation/COMAND system. I love the pillarless design and the panoramic roof (in addition to the power and technology) – passengers have commented that they really enjoy the back seats which is unusual for a coupe. From someone who has had an M3 coupe as well, I can say this is a unique comment for a coupe!
I hope to be a repeat customer. P.S. Thanks for the Pirelli P-zero tires!
What a fantastic experience we had with the European Delivery Program! Everything went very smoothly. We took the TGV from Paris to Stuttgart, which is a great town. The hotel is literally right across from the train station – very nice and very conveniently located. We used our taxi vouchers for the ride to the plant the next morning. Everyone at the delivery center was very nice, and it was so exciting to see them pull my car out onto the delivery floor! We had an amazing tour of the factory and a very nice lunch after that.
When we got back to Paris to drop off the car, TT Auto was very easy to find. There are signs directing people right to their location inside the airport.
I’m attaching a few pictures. The first one shows them pulling my car onto the delivery floor. The second one shows me (very happily!) signing the papers. The third one shows what a great job the Mercedes employees do of teaching you about your new car. The next one shows us leaving a French chateau during the trip, and the last one is us dropping the car off at the airport.
More than three years ago I walked out of … (another Atlanta Mercedes Dealer) … due to poor product knowledge and service, and drove 45 minutes to Atlanta Classic Cars. It is the best move I could have made, thanks to you.
Since then you have thrilled me with the purchase of my S550 and, most recently, the GL450. Your attention to details, expertise and service is unlike any other I have ever experienced. Thank you for caring so much about your customers, your dealership and the brand you represent. It all shows, and it all makes a huge difference. You are the competitive advantage!
My experience with you is why I continue to make that 45-minute drive for service at the dealership. You are personally representative of how every little thing works as it should at Atlanta Classic Cars. I’m sure your team is proud of you and for you. Please let me know if there is ever anything I can do to help you, as you have helped me so much. Know assuredly you have my business for life. On to the SL…
All kind regards,
Patrick T. Davis
This is the second Mercedes I’ve purchased from Jesse in the past 3 years and I’m looking forward to making my next car purchase the third Mercedes I get from her. In addition, over the past 18 years I’ve purchased 9 cars and Jesse is to only person I’ve purchased more than one car from.
The reason I have and will continue to come back to Jesse to purchase new Mercedes Benzs is because of the outstanding customer service she provides. I had a very difficult schedule when making this recent purchase, my lease was about due, I was traveling Monday – Friday to the west coast, and often working through the weekend. Because Jesse took time to know me as a person, my preferences in cars, what I would want to have in my next Mercedes, and what my schedule was and then made the time to accommodate that schedule, I was able to get the exact car I wanted in under a few hours – including signing all of the paper work! And I love my new Mercedes.
I’ve also come to appreciate the customer service Jesse provides in the years between my purchases such as the reminders of important dates in my and my car’s ‘life’, such as my drivers license renewal date (one I would probably have otherwise forgotten). Jesse has made me feel important and a part of the Atlanta Classic Cars and Mercedes Benz families.
Again, I look forward to purchasing my next car from Jesse and will encourage those I know to do the same.
All the Best,
While shopping for a luxury/sports car, I looked at most all of the manufacturers. When I finally got around to testing the Mercedes, My SLK 55 AMG won out hands down. German engineering and construction shows itself well on the Mercedes, but how they blend it all together is what makes the SLK 55 AMG a powerhouse in the bang for the buck category. I met Jesse at Atlanta Classic Cars and took it out for a spin. The car far exceeded my expectations. The SLK 55 AMG is the best mix of being pampered in a small sports car, and brute, raw force. It will throw you back in the seat. It also looks so good doing it. Best of all, it oozes Mercedes craftsmanship. You really get the feeling that the car is not delicate and is made to be driven beyond normal car endurance. You can stick our foot in the firewall and not feel like you are going to hurt it. NICE!
It was such a pleasure to go on a test ride with someone who knows the product. Too many times I would ask somebody about the car I was test driving and I would get answers like ” I just started working here ” or ” I don’t know.” That is not the case with Jesse, she simply had all the answers. It is such a pleasure to work with a real professional. I felt confident with the car after she explained all the things I had to know about it.
I just had my first service with the car…painless. You are assigned a person who looks over you needs and they are a fist class outfit at ACC. Rick Casanova and especially Christy Hicks took care of me. What impressed me the most was the fact that you can see how very busy they were, but Christy made me feel that my car and my needs were her only concern. It’s not merely good training they receive for customer care, they hire well. It doesn’t get any better than that. Atlanta Classic Cars is clearly the very best in all around sales and service. I can’t say enough about them, and Jesse is the best in the business.
Rick Caceres MCPOUSN(RET)
“She Treated Us As If We Were Part Of Her Family.”
When Dr. Jeffrey and Nina Kim purchased their first Mercedes-Benz, they looked at lots of dealerships. “But,” Jeffrey says, “we had an instant connection with Jesse that made us feel comfortable. She was knowledgeable and answered all of our questions. She actually treated us as if we were part of her family. She’s fair and that’s what I look for in a salesperson.”
When it came time to purchase their second Mercedes-Benz, “we immediately turned to Jesse. She remembered everything about us, from our likes and dislikes in cars to my daughter’s name. The purchase was effortless.”
“I Earned A White Mercedes-Benz. Jesse Earned My Business.”
When Arbonne International awarded Suzy Schilling with a white Mercedes-Benz, she came straight to Atlanta Classic Cars’ Jesse Cannon-Wallace. “She greeted us with warmth, professionalism, and excitement. I told her that I wanted a new, white R350. Unfortunately, they had none in stock and weren’t slated for a delivery of a white R350. Jesse began making calls. She was relentless in her search. Within one week, she got me the car of my dreams.”