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Topic: Owner Resources
mbrace2 – New Features Coming in 2012!

mbrace 2 Mercedes-Benz Features

A few years ago Mercedes-Benz switched from Tele-aid to mbrace for our in-vehicle service provider. At the time there was not a huge difference in the services provided but we knew that, down the line, Hughes Telematics would have more to offer. Those new features will begin to appear in the 2013 SL-Class this spring in the new mbrace2. Visit the mbrace sneek peek at for more details about the system including…

  • Mercedes-Benz Apps
  • Remote Access Services
  • Remote Vehicle Diagnostics
  • mbrace Concierge
  • mbrace Mobile App

mbrace App now Available for Android, iPhone and Blackberry!

mbrace Mercedes-Benz app

The mbrace app allows you to access the features of the mbrace system right from your mobile phone! You can lock and unlock the doors, locate the vehicle within a mile, contact the dealership and send info to your navigation system. This app has been  available for the iPhone and Blackberry since launch. The Android App is new and is available at the Android Market.

There are lots of other Mercedes-Benz Apps available. Search for Mercedes-Benz on your mobile phone or browse some of the options at the Mercedes-Benz website.  

Programming the Homelink Garage Door Opener in Your 2012 Mercedes-Benz

Most of the 2012 Mercedes-Benz models have a new version of Homelink garage door opening. The directions for programming it in the books are somewhat lacking. Here are the new instructions!

Before beginning the process:

1. Make sure that objects, people and the vehicle are not present within the sweep of the garage door.

2. Throughout the programming process the status lamp on the mirror opener may turn green, red, or yellow.

3. Anytime a red indicator lamp appears, the process needs to be started again

4. Ensure that the garage door remote control is with you to program the mirror opener. Depending on the type of opener, you may also have to be close to the drive motor of the garage door opener (step 6)

5. Start the vehicle outside in a safe place.

Step 1. If necessary, clear out any old codes by pushing and holding the 2 outer buttons, a solid yellow lamp will come on. Release both buttons when the lamp changes to solid green. Do not continue until the solid green lamp goes out.

Step 2. Choose, but do not touch, one of the 3 buttons on the mirror opener which will be used to open the garage door.

Step 3. Push the selected button on the mirror for ~3 seconds. While pushing, the lamp will go solid yellow, when you let it go, it will start to blink yellow.

Step 4. Pick up the garage door remote and hold it 2 to 8 inches below the buttons on the mirror. Press the opener button on the garage opener remote until the mirror status indicator lamp turns green.

Step 5. If the status lamp turns solid green, programming is complete. If the status lamp is blinking green, the opener is a rolling code type and requires further programming. Please proceed to Step 6.

Step 6. The next steps must be done while the vehicle is at the location near the garage door drive motor.

a. Press the programming button or learning button located on the garage door opener/drive motor. A ladder and/or flashlight may be necessary.

b. Within 30 seconds press and hold the same button selected earlier in Step 2 for ~3 seconds.

Press the button on the mirror in this fashion repeatedly (may take 2-3 tries) until the door activates.

Or, you could just skip it all together and go to the Craftsman Smartphone Operated Opener!

Mercedes homelink

Mercedes-Benz and American Express Offer Two New Cards!

Mercedes-Benz American Express Credit Card

See all of the details on the American Express site. You can also apply for the card while applying for a automobile loan with Mercedes-Benz Financial. Ask your salesperson for those details.   

Atlanta Classic Cars Defensive Driving and Autocross – July 17th!

Atlanta Classic Cars will host the Mercedes-Benz Club of America’s Defensive Driving Course at the dealership on Sunday, July 17.  This event is open to the public to participate!

The Defensive Driving portion runs from 9am-12noon; Autocross runs from 1pm-4pm Participants provide thier own vehicle. The event is open to all licensed drivers and 15 year olds who have had their learner’s permit for more than 6 months.

A “certificate of completion” will be issued stating the participant completed 45 minutes of classroom instruction and completed defensive driving course exercises. You’ll need to check with your individual insurance company to see if this will help lower your premiums. 

 Registration is required as space is limited. To request a registration form please contact Paula Locke at The cost is $20 per registrant and lunch will be provided.

Explore The Mercedes-Benz USA Website!

I use the MBUSA website everyday for images, product details, vehicle comparison and configuring. There is so much more there! Take a little time to expolore the site and you will become even more of a Mercedes-Benz enthusiast!

The Future Models area has great images of the 2012 M-Class and upcoming C-Class coupe.

Mobile Applications are available for Mercedes-Benz Financial Services, mbrace and product guides for the CLS-Class and SLK-Class.

There is a section devoted to all of the Mercedes-Benz environmental initiatives from responsible manufacturing to Fuel Cell development.

A link to Mercedes-Benz TV will connect you to great videos about our vehicles and the history of Mercedes-Benz.

The European Delivery Program details might tempt you into a new Mercedes-Benz and a tour of Germany!

Mercedes-Benz sponsors some great events and partners with amazing brands! See what is coming to a venue near you!

It’s Getting Hot! A Favorite Mercedes-Benz Convenience Feature

Summer Opening / Convenience Closing is a feature that I use frequently when showing vehicles at the dealership as well as in my personal cars. However, I find that a lot of owners don’t realize their Mercedes-Benz has this feature! Simply hold the unlock button to roll the windows down or hold the lock button to roll the windows up! Here is a video from the MBUSA YouTube Channel. Enjoy!

Mercedes-Benz Club of America Visits Atlanta Classic Cars

The Mercedes-Benz Club of America is a very active owners group with branches all over the country. The local chapter of the club stopped by Atlanta Classic Cars this weekend to meet, talk cars and plan their upcoming events. If you are not yet a member of your local chapter you can sign up at the website and start receiving the gorgeous Star magazine and all of the other member benefits!

Mercedes-Benz Certified Pre-Owned Extended Limited Warranty Program Enhancement

The Mercedes-Benz Certified Pre-Owned program allows you to purchase a pre-owned Mercedes-Benz with the confidence that it has been fully inspected and reconditioned to exacting standards. The inspection process covers safety systems, appearance standards, fluids, engine tests, drivetrain, electrical systems and a road test. A Mercedes-Benz Certified Pre-Owned vehicle comes with a limited warranty good for 5 years or 100,000 miles from the original purchase date of the vehicle. For those drivers who intend to keep the car longer there has always been a choice to purchase a 12 or 24 month Extended Limited Warranty, still up to 100,000 miles.

Now, for the first time, Certified Pre-Owned buyers can extend the warranty further…12 months up to 120,000 miles or 24 months up to 135,000 miles! This is an excellent opportunity for higher mile drivers to keep their Certified Pre-Owned Mercedes-Benz under warranty! These warranties are also very affordable, starting at just $1595. The pricing is based on the specific model you are purchasing.

Just another reason that a Certified Pre-Owned Mercedes-Benz is an excellent option!

Mercedes-Benz Roadside Assistance Enhancements Beginning January 1, 2011!

The Mercedes-Benz Roadside Assistance Program has always been a wonderful convenience for our owners. Introduced in 1982 to the US market, this program has grown to handle more than 900,000 roadside calls every year! By using Mercedes-Benz vehicles, employees and parts to respond to these calls Mercedes-Benz is providing industry leading quality!

There have always been 3 Sign and Drive services:

  • Flat Tire – put on spare tire or fill flat with TIREFIT
  • Dead Battery- jump start
  • Out of Gas – provide a small quantity of fuel

Additional Roadside Services include:

  • Towing for problems covered under warranty
  • Trip Interruption to defray costs if repairs are needed more than 300 miles from home
  • Trip Routing

These services are complimentary to our owners by dialing 1 800 FOR MERC, or using the mbrace or tele-aid systems.

If you purchased your Mercedes-Benz vehicle before 1/4/11 the program will stay if effect, the same as it has always been, for the current owner.

Under the new program, these services are unchanged during the warranty period. Additionally, towing will be complimentary for all eligible customers both in and out of warranty for both service and collision needs. To accommodate these enhancements Mercedes-Benz has added in eligibility requirements once you are out of the warranty period.

We’ll always be there to help when you need it. If you meet the eligibility requirements, the service will be complimentary. If you don’t, then you can simply pay for the services provided. The goal is to be better able to service all Mercedes-Benz owners for years to come!

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